Metro Builders, Inc. takes your privacy seriously and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including compliance with The Campaign Registry (TCR) SMS registration requirements. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personally identifiable information (“Personal Information”) and non-personally identifiable information from users of our website.

a) Personal Information: When you use our services, we may collect the following:

• Name
• Phone Number(for SMS communications)
• Email Address
• Mailing Address
• Payment Information(if applicable)

b) Non-Personal Information

We may also collect non-personal information such as:

• IP address
• Browser type and version
• Service provider details
• Pages visited and browsing behavior
• Search engine referrals

Additionally, we gather certain navigational information about where you go on our websites. This information enables us to determine which areas of the website are most frequently visited and helps us tailor the site to the needs and interests of our online visitors.

2. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our services
• Send SMS notifications, updates, and promotional messages
• Respond to customer inquiries and support requests
• Ensure compliance with legal and regulatory requirements
• Administer the website and compile broad statistical data

3. SMS Communication & Consent

We collect and store phone numbers provided by users to send SMS messages, including but not limited to:

• Transactional messages
• Promotional messages
• Account-related notifications

By providing your phone number, you consent to receive SMS messages from Metro Builders, Inc.. Message frequency may vary. Standard message and data rates may apply.

4. Opt-Out Policy (Unsubscribing from SMS)

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. Alternatively, you can contact us directly to unsubscribe. Once you opt out, you will no longer receive SMS communications unless you opt in again.

Additionally, you may opt out of receiving future emails or other communications at the point where personal information is requested, or through other means as identified.

5. Data Retention & Security

• We retain personal data only as long as necessary to provide our services or as required by law.
• We implement reasonable physical, electronic, and managerial measures to safeguard and secure any information you provide to us.
• Personal data is stored in protected databases on secured servers with restricted access.

6. Sharing of Information

We do not sell, rent, or trade personal information to third parties. However, we may share your information with:

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

• Service Providers:Third-party vendors that help deliver our services (e.g., SMS providers).
• Legal Compliance:When required by law, we may disclose your information to authorities.
• Business Transfers:In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.
• Business Partners:Select partners may have access to interactive website functions as part of service delivery.
• Agents:We may use other companies or individuals to perform certain functions on our behalf, such as administering email services or promotions.

7. Compliance with Regulations

Metro Builders, Inc. complies with applicable SMS communication laws, including:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• The Campaign Registry (TCR) guidelines

8. Use of Cookies

Metro Builders, Inc. may use browser cookies to enhance the user experience. Cookies assist us in providing customized browsing experiences and remembering user preferences. Users may configure their browsers to decline cookies, but this may affect website functionality.

9. External Links

Our website may contain links to other websites. Metro Builders, Inc. is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any site they visit via links from our website.

10. Public Forums

Our website may make chat rooms, forums, message boards, and/or news groups available at various times. Any information disclosed in these areas becomes public information, and users should exercise caution when disclosing personal data.

11. Accessing Our Website from Outside of the United States

If you are visiting our website from a location outside the U.S., your connection will be routed through servers located in the U.S. Any information you provide will be processed and maintained according to U.S. data protection laws.

12. Terms & Conditions

By using our website and services, you agree to our Terms & Conditions, which include:

• Acknowledgment that SMS consent is voluntary and can be revoked at any time.
• Agreement that message frequency may vary, and standard carrier rates may apply.
• Our right to modify this Privacy Policy at any time, with updates posted on our website.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

Metro Builders, Inc.
Address: 2625 McCormick Dr #102, Clearwater, FL 33759, United States
Email: tampabaysolutions@metrobuilds.net
Phone Number: 813-725-2225

This Privacy Policy maintains the essential elements of our previous policy while incorporating TCR compliance requirements regarding SMS consent, opt-out procedures, and data protection policies.